Privacy Policy

Last Updated: 15 October 2023

Contents

1. Introduction

British Adventure Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website vitupuptri.com (the "Site") or use our services, including when you book travel arrangements, request information, subscribe to our newsletter, or contact our customer service team.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Book or inquire about travel services
  • Subscribe to our newsletter
  • Complete forms or surveys
  • Participate in competitions or promotions
  • Contact our customer service team

This information may include:

  • Contact details (such as name, email address, postal address, phone number)
  • Travel preferences and requirements
  • Passport and visa information
  • Payment information
  • Special categories of data such as dietary requirements or health information when necessary for your travel arrangements
  • Communication preferences

Information Automatically Collected

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you view on our Site
  • Time and date of your visit
  • Time spent on those pages
  • Referring website addresses

We may collect this information using cookies, server logs, and similar technologies. Please see our Cookie Policy for more information.

Information from Third Parties

We may receive information about you from third parties including:

  • Business partners (such as airlines, hotels, and other travel service providers)
  • Social media platforms (if you interact with us through your social media account)
  • Payment processors

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Process and manage your travel bookings and inquiries
  • Provide customer service and respond to your requests
  • Send administrative information, such as booking confirmations and updates
  • Personalize your experience on our Site
  • Send marketing and promotional communications (with your consent where required by law)
  • Improve our Site, products, and services
  • Conduct research and analysis
  • Prevent fraudulent transactions and monitor against theft
  • Comply with legal obligations

We process your personal information based on one or more of the following legal grounds:

  • To perform a contract with you (such as when you book travel services)
  • For our legitimate interests (such as to improve our services)
  • To comply with legal obligations
  • With your consent (where applicable)

4. Information Sharing and Disclosure

We may share your information in the following situations:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Travel suppliers (airlines, hotels, tour operators, etc.)
  • Payment processors
  • Email delivery services
  • Customer relationship management systems
  • IT and system administration services
  • Analytics providers

These service providers are contractually required to keep your information confidential and secure and are prohibited from using your personal information for any purpose other than providing services to us.

Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.

Legal Requirements

We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal process.

To Protect Rights and Safety

We may disclose information to protect the rights, property, or safety of British Adventure Tours, our customers, or others.

With Your Consent

We may share your information with third parties when you have provided your consent to do so.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Access: You have the right to request copies of your personal information.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • Restriction: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • Object: You have the right to object to our processing of your personal information, under certain conditions.
  • Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
  • Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within 30 days.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the Site within a secure environment.

7. International Data Transfers

We may transfer your personal information to countries other than the country in which you are resident. These countries may have data protection laws that are different from your country. By using our services, you consent to the transfer of your personal information to these countries.

When we transfer personal information from the European Economic Area or the United Kingdom to countries that have not been deemed to provide an adequate level of protection, we ensure appropriate safeguards are in place to protect your personal information, such as standard contractual clauses adopted by the European Commission.

8. Children's Privacy

Our Site and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take appropriate action.

9. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

10. Contact Us

If you have questions or comments about this privacy policy, you may contact us by:

  • Email: [email protected]
  • Phone: +44 20 7946 0412
  • Post: Data Protection Officer, British Adventure Tours, 72 Regent Street, London, W1B 5TD, United Kingdom

If you have unresolved concerns, you have the right to complain to a data protection authority in the place where you live, where you work, or where you feel your rights were infringed.